What Does the Ombudsman Do?
- Receives, investigates and attempts to resolve problems or complaints
affecting residents in long-term care facilities.
- Answers questions and provides information and referral about
long-term care and related services.
- Promotes resident, family and community involvement in long-term
care.
- Promotes community education and awareness of the needs of residents.
- Coordinates efforts with other agencies and organizations concerned
with long-term care.
- Identifies issues and problem areas in long-term care and recommends
needed changes.
Quick Links
